COVID-19

Lab now supporting COVID-19 testing efforts in response to the pandemic

Our team has over 20 years of experience building and operating high-complexity CLIA laboratories. Members of our team have brought multiple tests to market, particularly novel prostate cancer diagnostics. We are closely affiliated with the University of Michigan.

If you have been tested using our services and have questions, please see our FAQ.

LynxDx, a biotechnology startup, is committed to the health of our community during the COVID-19 pandemic. We have focused our diagnostic laboratory to provide testing at-scale, particularly for our most vulnerable and high-risk populations.

Your facility has a physician’s order that permits patient samples to be collected

A medical professional collects patient samples via nasal or oral swab

Samples are packaged in transport media and sent to our laboratory

Our CLIA-licensed lab processes the samples using RNA isolation and PCR

Results are reported back to your facility within 24 hours

CLIA-certified (high complexity)

qPCR-based detection

24-hour turnaround time

Both nasopharyngeal and

oral swabs

100% specificity

FDA-approved Thermo

Fisher assay

Reimbursable by insurance

Can process hundreds

of tests/day

General

Do you have walk-in shop where I can come and check out the products?


Yes! We are located at 79 Owen Road Singapore 218895.




Do I have to create an account to shop buy online?


No, you can checkout as a guest. But when you register you will enter your name, phone, email, contact and delivery details for the first time only. When you purchase anytime these details will be entered automatically for you during checkout. Moreover you will have a personal Dashboard when you login, You can manage your Orders, Addresses, Account details here, You can also view/download your order history, status, order and invoice.




Is there a minimum order for delivery?


No. We do not have a minimum required purchase for delivery




What is your delivery fee?


The delivery fee is $5.




Is there a cut-off time for next day delivery?


The cut off time is 8pm everyday for next delivery day. We suggest you to order earlier in the day to ensure earliest possible delivery for you.




How will my order be packed?


Your orders will be packed into plastic bags.




Is there any referral coupon?


Yes, ask the person placing the order to include youe email id in the "Add a Note" section during checkout. After verification, we will notify both parties with one-time coupon codes.





Order Issues

I am having issues with registration or login. How can I contact you?


You can always have a chat with us using the website's chat feature (bottom right icon). Alternatively you can reach us at +65 90010054 or admin@naturefreshagromart.com




Can I add or remove items after placing an order?


Unfortunately this feature is not available in the website. But you can reach out to us immediately and we will try our best to accomodate your request.




Can I use more than 1 coupon code at a time?


No, only one (1) coupon code can be used per purchase.





Delivery Issues

I just realised that I will not be in home on the delivery date/time. What can I do?


Call us immediatelty at +65 90010054 and we will try to accomodate the changes.




What should I do if an item received is defective?


Please email us at admin@naturefreshagromart.com with photos of the defective item(s) within 1 hour after delivery time. We will either exchange or provide a refund for the defective items.





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